FAQs

This is specifically targeted for primary care physicians, (general practitioners), family physicians and non-diabetes specialists who are involved in diabetes prevention, management and care.

This course comprises comprehensive content for diabetes management. The 18 learning modules together with practice cases will allow you to learn how to manage diabetes for your patients.

It is a self-paced course and should be finished in 18 weeks (1 module + 1 practice case per week).

This programme is brought to you by Sanofi, in collaboration with ADA, as a part of our commitment to the stakeholders education.

Yes, you can track your progress in the My Progress section.

The courses have been designed in a specific sequence to help you better learn about the disease and its management. Therefore, to be able to go to the next module you must finish the previous one.

There are two ways to resume your course. If you have left the course midway and have logged out, you can come back and the screen will show a pop up asking if you would like to continue where you left or you can go to My Progress section and continue from where you left.

Yes, you can stop or pause your learning module halfway and continue from where you left.

Your certificate of completion signed by ADA will be delivered to you once you have completed all the 3 courses (modules and related practice cases).

Each course comprises of 6 modules which individually take 30-40 minutes from start to finish.

You must update to the newest version of whatever browser you are using. We recommend using Chrome, Firefox or Safari, beta versions of browsers are not supported and Internet Explorer is problematic. Please make sure that your web browser has JavaScript and cookies enabled.

Minimum Internet Speed Requirements:
A minimum 2 Mbps connection is required.

Where can I go to test my internet speed?
You can test your internet speed at speedtest.net

System Requirements : We recommend you to update your web browser to the latest version available.

For PC-based Users: Internet Explorer 11.0, Mozilla Firefox 52.0, Google Chrome 57.0 (JavaScript and Java enabled) Windows 8, 7, Vista, XP or 2003 Server Cable modem, DSL, or better Internet connection (2 Mbps bandwidth recommended) Dual-core 2.4GHz CPU or faster with 2GB of RAM (recommended)

For Mac-based User: Safari 10.1, Firefox 52.0, Google Chrome 5.0 (JavaScript and Java enabled) or the latest version of each web browser Mac OS X 10.5 - Leopard or newer Intel processor (1GB of RAM or better recommended) Cable modem, DSL, or better Internet connection (2 Mbps bandwidth recommended)

Tablet and Smartphones: The website will support iPad 9.3.5 operating system or latest version of iOS. Accessible for devices iPad 2 and above, iPad Air2 Android tablets with Android OS 7.0 like LG nexus 6p and others.

Do I really need a headset?
Yes, all the course modules consist of voice over, however you have an option to mute the voice and read the voice over transcript.
Do I need a webcam?
Webcam is not a requirement to access the course.

If you have additional questions or require further information, please contact us through the contact us section on the top right corner of home page.

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